AI agents
Run several AI agents, each with its own knowledge, tone and channels.
- Multiple GiovBot agents
- Own knowledge per agent
- Handoff rules
New GiovBot now answers on WhatsApp, Instagram & web The AI Customer Service Platform
The AI Customer Service Platform
That Never Locks You Out.
Power your customer experience with an autonomous AI agent and a lightning-fast omnichannel inbox that works seamlessly across Africa and global markets.
No credit card requiredLive in under 10 minutesWorks on any network
Purchase rate Last 7 days
63% ↑ 32%
Conversations Purchases
Resolved in 34 seconds GiovBot drafted · Sarah approved
Inbox 3 live
EJ
Emma Jideken 2m
Hello, I'm Bikehelper fromWhatsApp
DI
Darlington Idris 9m
Hey, do you have this planWeb
SE
Sarah Eduolo 14m
I love the service, how canIG
Resolved in 42 seconds Return request answered
100%
Unrestricted access
Native direct connection on any IP or ISP, with no VPN workarounds.
<45ms
Local latency
Distributed edge endpoints optimised for emerging and global markets.
99.99%
Platform uptime
Resilient infrastructure that keeps your agents connected 24/7.
Works with the channels and tools you already run
- Website chat
- Messenger
- Telegram
- JavaScript
- React
- Next.js
- Svelte
- Vue
- WordPress
One inbox for every kind of team
Whether you sell, support or ship software, Giov puts every conversation in one place and lets GiovBot handle the repeat questions.
One platform for every customer conversation
AI agents, a shared inbox and every channel, with the controls a growing team needs.
Shared inbox
One inbox where your team reviews GiovBot's drafts, replies and resolves every conversation.
- Departments
- Assignment
- Private notes
Every channel
Connect WhatsApp, Instagram, Messenger, Telegram, email and web chat in a few clicks.
Multiple workspaces
Keep brands, regions or clients in separate workspaces and switch in one click.
- One login
- Separate teams and settings
- Switch instantly
GiovCopilot
An assistant inside your own app that helps signed-in users with tasks like updating details or resending invoices, after they confirm.
- Signed-in context
- Approval before acting
- Activity log
Team & security
Roles, departments and enterprise sign-in for growing teams.
- Roles and departments
- SAML SSO
- Audit log
Teams that answer faster
Support leads on how a drafted-and-approved reply changed their day.
4.9/5
“We cut first-response time from hours to under a minute. Giov drafts the reply; my team just approves it.”
First reply in under a minute Drafted by GiovBot, approved
One workspace for your team and your AI
GiovBot answers what it knows, your team approves what matters, and every channel lands in the same inbox.
Inbox: a shared conversation list, an open WhatsApp thread with a GiovBot draft waiting for approval, and the customer's details.
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One inbox, every channel WhatsApp, Instagram, web, email
Replies drafted in seconds You approve what goes out
One inbox, every channel WhatsApp, Instagram, web, email
Replies drafted in seconds You approve what goes out
Work in every market, without workarounds.
Giov connects natively wherever your customers are, so your team and your AI agent serve everyone the same way.
- Native connection on any IP or ISP, with no VPN workarounds.
- A distributed edge network built to serve every region the same way.
- Full feature parity in every country, with instant onboarding for everyone.
6
Channels in one inbox
30s
To create your account
3
Steps to go live
24/7
AI coverage, every market
Built for agents. Installed by yours.
Connect Claude Code, Cursor or VS Code. Your agent installs the chat and checks that it's live.
Using Lovable, Bolt, v0 or Replit? Paste the prompt instead.
Hi! Need help finding your size?
GiovBot ~/kaia-shop giov · MCP
› Add Giov live chat to this app ● giov get_install_snippet framework=nextjs ↳ <script src="…/3f6b2c1e-…" async> ● Edited app/layout.tsx +1 ● giov get_install_status ↳ running on kaia.shop ✓
Giov connectedRead-only · one workspace
Reads the docs toosearch_docs · get_doc_page
-
Connect your agent
Add the Giov MCP server and choose what it can read and change in your workspace.
-
Ask for live chat
It adds the snippet with your real workspace ID to your layout.
-
See it live
It checks that the chat is running before you ship.
Give every customer an answer in seconds
One inbox for every channel, with GiovBot answering the repeat questions while your team handles the rest.